Privacy Policy of KK11Bet — Data Protection and Transparency

1. Introduction

The KK11Bet takes user privacy seriously. This Privacy Policy describes how the platform collects, uses, stores, shares, and protects the personal data of registered users or anyone who accesses the site kk11bet.click.

This document was prepared in accordance with the General Personal Data Protection Law — LGPD (Law No. 13,709/2018), Brazil's primary personal data protection law. The LGPD guarantees data subjects a set of rights that KK11Bet is fully committed to upholding.

By creating an account on KK11Bet, make a deposit, place a sports bet, play at the casino, or simply browse the site, you acknowledge that your data may be collected and processed as described in this policy. We recommend reading it in full before using the platform.

2. Data Controller

For LGPD purposes, the controller responsible for processing personal data collected by the platform KK11Bet is the operating company of the site kk11bet.click. For questions related to data processing, users may reach us by email at contato@kk11bet.click or via the live chat available 24 hours a day within the platform.

3. Data Collected

3.1 Data provided directly by the user

During registration and use of the platform, the KK11Bet collects the following data provided directly by the user:

• Identification data: full name, CPF, date of birth, gender;
• Contact details: email address, mobile number, full residential address (including zip code);
• Verification documents (KYC): official photo ID (national ID, driver's license, or passport) and proof of address;
• Financial transaction data: payment method used (Pix, boleto, card, TED), amount and date of each deposit and withdrawal — no full banking details are stored;
• Access data: password (stored in encrypted format, never as plain text).

3.2 Automatically collected data

By accessing the platform, even without registering, the KK11Bet may automatically collect:

• IP address and approximate location (by IP);
• Browser type and version, operating system, and device model;
• Pages visited, session duration, and browsing flow;
• Cookie data and similar tracking technologies (detailed in section 7).

3.3 On-platform behavior data

After registration, the KK11Bet records sports betting history (event types, amounts, results), casino games played, bonuses activated, support interactions, and browsing preferences. This data is used to personalize the user experience and identify anomalous behavior patterns for security and compliance purposes.

4. Purpose of Processing

The KK11Bet uses collected personal data exclusively for the following purposes:

The KK11Bet will not use your data for purposes incompatible with those listed above without notifying you and obtaining your consent beforehand.

5. Legal Basis for Processing

Under the LGPD, all processing of personal data must have a legal basis. The KK11Bet processes your data based on the following legal grounds set out in Article 7 of Law No. 13,709/2018:

• Contract performance: account operation, bet processing, deposits and withdrawals — required to deliver the contracted service;
• Compliance with a legal obligation: identity verification (KYC), anti-money laundering, retention of financial records as required by Brazilian law;
• Legitimate interest: fraud prevention, platform security, service improvement — in operations that do not infringe on the data subject's fundamental rights;
• Consent: sending marketing communications, analyzing browsing behavior for content personalization. Consent may be withdrawn at any time.

6. Data Sharing

The KK11Bet does not sell, rent, or transfer personal data to third parties for commercial purposes. Data is shared only in the following situations:

• Contracted service providers: payment processors (for transactions via Pix, boleto, card, TED), IT infrastructure providers, and customer support platforms — all operating under confidentiality agreements and in compliance with the LGPD;
• Casino game providers: username and balance may be transmitted to the game provider's system to process rounds — without full identification data;
• Competent authorities: compliance with court orders, law enforcement requests, or express legal obligations — such as reports filed with COAF (Brazil's Financial Activities Control Council) in cases of suspected money laundering;
• Auditors and compliance: anonymized or aggregated data for internal audit and regulatory compliance purposes.

Under no circumstances will your data be shared with third parties for advertising purposes without your explicit consent.

7. Cookies and Tracking Technologies

7.1 What are cookies

Cookies are small text files stored on your device when you visit a website. They allow the platform to recognize your browser on future visits and personalize your experience.

7.2 Types of cookies used by KK11Bet

• Essential cookies: required for basic platform functionality — keeping your session active, processing bets, and accessing your account. These cannot be disabled;
• Analytics cookies: collect anonymized data on how users navigate the site — most visited pages, session duration, traffic sources. Used to improve the platform;
• Preference cookies: store user preferences, such as language and favorite sports;
• Marketing cookies: used to display personalized content. Only activated with the user's consent.

7.3 How to manage cookies

You can configure your browser to block or delete cookies at any time. Disabling essential cookies may affect platform functionality. For marketing and analytics cookies, you can manage your preferences through the settings panel in your account on KK11Bet.

8. Data Security

The KK11Bet implements robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction:

• 256-Bit SSL Encryption in all communication between the user and the platform;
• Passwords stored with hashing — never in plain text. KK11Bet does not have access to your password;
• Two-factor authentication (2FA) available as an additional security layer for your account;
• Continuous monitoring of suspicious access attempts and automatic blocking after multiple failed authentication attempts;
• Restricted access to personal data internally — only employees with a legitimate need have access, under a confidentiality obligation;
• Encrypted backups with recovery procedures tested on a regular basis.

In the event of a security incident involving personal data that poses significant risk to data subjects, the KK11Bet will notify the National Data Protection Authority (ANPD) and affected users within the timeframe required by the LGPD.

9. Data Retention

The KK11Bet retains personal data for the shortest period compatible with the purposes of processing:

• Registration data: retained for the duration of the active account. After closure, for up to 5 years for compliance and legal obligation purposes;
• Financial transaction history: retained for up to 10 years as required by tax and anti-money laundering regulations;
• Betting history: retained for up to 5 years after account closure;
• KYC Documents: retained for the period required by applicable anti-money laundering regulations;
• Marketing communication data: deleted within 30 days of consent withdrawal.

Once retention periods expire, data is permanently deleted or irreversibly anonymized.

10. Minors

The KK11Bet is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. The identity verification (KYC) process includes confirming that the account holder is 18 or older before withdrawals are enabled.

If the platform detects that an account was created by a minor under 18, the account will be immediately closed, the balance returned to the legal guardian, and all data deleted. If you suspect a minor has used the platform, please contact support so we can act immediately.

11. How to Exercise Your Rights

To exercise any rights guaranteed by the LGPD — access, correction, deletion, portability, objection, or withdrawal of consent — the data subject may:

• Access the live chat on KK11Bet, available 24 hours a day, every day;
• Send an email to contato@kk11bet.click with the subject line "LGPD Request" and a clear description of the right you wish to exercise.

The KK11Bet will respond to requests within 15 business days. In cases requiring more detailed review, this deadline may be extended by an additional 15 days, with prior notice to the requester. To ensure security, identity verification may be required before the request is processed.

12. International Data Transfers

In certain situations — such as the use of cloud infrastructure or the processing of casino games with international providers — users' personal data may be transferred to servers located outside Brazil. In these cases, the KK11Bet ensures that:

• The transfer takes place only to countries with an adequate level of protection recognized by the ANPD, or;
• Contractual safeguards are in place to ensure Brazilian users receive the same level of protection guaranteed by the LGPD;
• International vendors are contractually required to process data solely for the purposes defined by KK11Bet and to maintain confidentiality.

13. Changes to This Policy

The KK11Bet may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or the services offered. Significant changes will be communicated by email to registered users at least 7 days in advance. The date of the last update is always shown at the top of the document.

Continued use of the platform after a new version of this policy takes effect constitutes acceptance of the changes. If you disagree with any update, you may close your account by contacting support.

14. Contact & Data Protection Officer (DPO)

To exercise your rights as a data subject, ask questions about this policy, or report any concerns regarding how your data is handled by KK11Bet, use the channels below:

• Live chat: available 24 hours a day within the platform — the fastest channel for urgent inquiries;
• Email: contato@kk11bet.click — for formal LGPD-related requests, use the subject line "LGPD Request";
• Website: kk11bet.click/privacy-policy — always the most up-to-date version of this policy.

Our team operates in Brazilian Portuguese and is committed to responding to privacy requests within 15 business days, as established by the LGPD.